DIGITALIZATION OF COMMUNICATION CHANNELS IN ADMINISTRATIVE SERVICE CENTERS: FROM GUEST BOOKS TO E- QUEUE SYSTEMS AND SMS EVALUATIONS Authors I. Dynnyk https://orcid.org/0000-0003-2474-7371 DOI: https://doi.org/10.32702/2307-2156.2026.3.17 Downloads pdf (Українська) Published 2026-03-20 Issue No. 3 (2026): Derzhavne upravlinnya: udoskonalennya ta rozvytok Section Статті